Accessibility Statement

Our Commitment

At Umeme Sense, we believe clean energy should be accessible to everyone. This inclusivity extends to our digital presence. We strive to provide a platform that allows all users, regardless of ability, to access and utilize our smart energy monitoring solutions with ease.

Compliance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. Umeme Sense is partially conformant with WCAG 2.1 level AA.

Note: Partial conformance means that some parts of the content do not fully conform to the accessibility standard, often due to third-party data visualizations or map integrations used to track REC market data.

Accessibility Features

To ensure a seamless experience, we have implemented the following features:

• Navigation: Logical heading structures and keyboard-friendly navigation.
• Visuals: Alternative text for all functional images and high-contrast color palettes.
• Reduced Motion: Minimized use of decorative animations to support users with vestibular disorders.
• Language: Properly defined HTML lang attributes for screen reader accuracy.
• Multimedia: Accessible controls and text alternatives for data-rich reports.

Physical Accessibility

Our commitment to accessibility extends beyond our software. We ensure that our physical offices and branches are equipped with facilities to accommodate individuals with disabilities, ensuring universal access to our energy experts.

Feedback & Contact

We welcome your feedback on the accessibility of Umeme Sense. Please let us know if you encounter accessibility barriers on our platform:

We try to respond to feedback within 5 business days.